Policies

Trusted Contacts

At Wag!, we’re committed to the safety and happiness of pets, and to peace of mind for pet parents. To ensure the highest levels of safety and security are in place for Overnight Care, Wag! requires Pet Parents to provide accurate and up-to-date contact info in the form of Trusted Contacts. The Trusted Contacts feature is reserved for friends or family that may be reached to make a decision on your behalf in the unlikely event of an emergency. While emergencies on the platform are rare, this is a precautionary measure taken to ensure your pet’s safety at all times. The Trusted Contact section should be filled out prior to your first overnight service, and can be updated at any time within the app.

Read more about Trusted Contacts on the Wag! Help Center.